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Mythical Fibre

Payment-Related Fees As of 1 July 2026Late Payment Fee:$15 fee for invoices overdueReconnection Fee:$50 for reconnection after service suspension due to non-payment.Dishonoured Payment Fee:$10 per failed direct debit

Payment-Related FeesAs of 1 July 2026. Late Payment Fee:. $15 fee for invoices overdue. Reconnection Fee:. $50 for reconnection after service suspension due to non-payment. Dishonoured Payment Fee:. $10 per failed direct debit

Fees and Charges

Legal

Diagnosing Your Internet Outage

Restarting your router

Wi-Fi Speed Guide

Troubleshooting Your Connection

What Plan Should I Pick?

What is an ONT?

Do you use Carrier-Grade NAT?

What is 2.4 GHz, 5 GHz, and 6 GHz?

What do I do if I think someone is using my Wi-Fi without permission?

Can I set up Port Forwarding?

Fibre vs VDSL

Can you help recommend a modem/router?

What in the WiFi?

General Settings

TP Link Deco

Fritzbox

Spark/Skinny/Bigpipe - Arcadyan Smart Modem

Vodafone (One.nz) UltraHub

Router Settings

Terms and Conditions

I can't pay my bill on time, what can I do?

RESOLVED: Unplanned Event: International Connectivity

Network Issues

Fees and ChargesUpdated 9 days ago