Mythical Fibre logo
Mythical Fibre logo

All articles

Legal

Our Terms and Conditions and Promotional Terms can be found here.

Terms and Conditions

Use of Mythical Fibre's services is acknowledgement and acceptance of our terms and conditions as set out below. 1. As a customer of Mythical Fibre these Terms & Conditions form the basis of Mythical Fibres’ contract with you, along with your online

I can't pay my bill on time, what can I do?

We understand that sometimes you're not able to get your bill paid by the due date. We're human too! We allow customers 3 due date extensions in a 52 week period. If you pop us a message we can extend the date for you. You will not incur any late pay

Fees and Charges

Payment-Related FeesAs of 18 November 2024. Late Payment Fee:. $20 fee for invoices overdue by more than 10 days. Reconnection Fee:. $50 for reconnection after service suspension due to non-payment. Dishonoured Payment Fee:. $10 per failed direct deb