I can't pay my bill on time, what can I do?Updated a year ago

We understand that sometimes you're not able to get your bill paid by the due date. We're human too! We allow customers 3 due date extensions in a 52 week period. If you pop us a message we can extend the date for you. You will not incur any late payment fees or suspension of services.

--

Under section 13.1 of our terms and conditions, we reserve the right to charge a late fee. The current prescribed late fee is $15 and $5 per week for every week subsequently it is overdue. This represents the loss Mythical Fibre Limited incurs when you do not pay your invoice on time.