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Want to know something about your connection? Here's some frequently asked questions.

What is an ONT?

If you've come across the term ONT in various help articles and are unsure about its meaning. Let us explain. Fibre works by shining light at super fast speeds down a thin glass strand. To convert the light to a signal your router can understand, you

What is 2.4GHz and 5GHz?

Routers are devices that send out signals to connect your wireless devices to the internet. They can send out two different frequencies, 2.4 GHz and 5 GHz, at the same time. Let's start with the 2.4 GHz frequency. It has a few advantages. It can cove

What do I do if I think someone is using my Wi-Fi without permission?

If you suspect that someone is using your WiFi without permission, there are steps you can take to safeguard your network:. Ensure you have a strong WiFi password: Create a password that is at least 8 characters long and includes a mix of letters, nu

Do you use Carrier-Grade NAT?

Yes, Mythical Fibre uses Carrier-Grade NAT (CGNAT) on our connections. If you would like a Dynamic IP address you can request this for $6 per month.

Can I set up Port Forwarding?

Yes you can, you will need to add a Dynamic Public IP to your connection for $6 per month.

Fibre vs VDSL

Imagine you want to send a message to your friend who lives far away. You have two options: using a super-fast airplane or a regular car. Fibre Broadband is like the super-fast airplane. It uses special thin strands made of glass or plastic to send t