FAQ
Want to know something about your connection? Here's some frequently asked questions.
What Plan Should I Pick?
It mostly comes down to how many people are using the connection and what you do online. 🟢 EconoFibre 100 (100 down / 20 up). Best if you:. Live alone or with one other person. Mostly browse, email, stream HD video, or do light work from home. Want
What is an ONT?
If you've come across the term ONT in various help articles and are unsure about its meaning. Let us explain. Fibre works by shining light at super fast speeds down a thin glass strand. To convert the light to a signal your router can understand, you
Do you use Carrier-Grade NAT?
No. Mythical Fibre does not use Carrier-Grade NAT (CGNAT). Every connection is issued a sticky public IP address. This means your IP typically stays the same even if you reboot your ONT or router, unlike CGNAT services where IPs are shared and freque
What is 2.4 GHz, 5 GHz, and 6 GHz?
Routers are devices that send out wireless signals to connect your devices to the Internet. Modern routers can broadcast multiple WiFi frequencies at the same time, most commonly 2.4 GHz, 5 GHz, and on newer routers, 6 GHz. 2.4 GHz. The 2.4 GHz frequ
What do I do if I think someone is using my Wi-Fi without permission?
If you suspect that someone is using your WiFi without permission, there are steps you can take to safeguard your network:. Ensure you have a strong WiFi password: Create a password that is at least 8 characters long and includes a mix of letters, nu
Can I set up Port Forwarding?
Because we do not use Carrier-Grade NAT and provide each connection with a sticky public IP address, you can safely configure port forwarding on your own router for things like servers, cameras, game hosting, and remote access. Contact your modem man
Fibre vs VDSL
Imagine you want to send a message to your friend who lives far away. You have two options: using a super-fast airplane or a regular car. Fibre Broadband is like the super-fast airplane. It uses special thin strands made of glass or plastic to send t
Can you help recommend a modem/router?
Yes. We recommend the Ubiquiti UniFi UDR7 Dream Router 7 (10G Cloud Gateway). It’s a great match for Mythical Fibre, especially if you want high performance with built-in WiFi. Why we recommend it:. • 10G WAN support for full fibre speeds. • Built-in
What in the WiFi?
Router quality. Not all routers are equal. Better routers have stronger radios, faster processors, and better antennas, which means higher speeds, better range, and more stable connections. WiFi standard (generation). WiFi 4 (802.11n) – Older, slower